Delivery & Shipping

Delivery and Shipping Terms and Conditions

Welcome to Michaels Electronics. By placing an order with us, you agree to the following delivery and shipping terms and conditions. Please read them carefully.

1. Shipping Locations

We currently only ship to addresses within Australia. International shipping may be available upon request; please contact our customer service for more details.

2. Processing Time

  • Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and chosen shipping method:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 1-4 business days (Extended times for rural addresses)

4. Shipping Carriers

We use reputable carriers such as Australia Post, TNT, Couriers Please & Aramex to ensure your orders are delivered safely and on time.

5. Order Tracking

You will receive a tracking number via email once your order has been shipped. You can track your order on the carrier’s website using this number.

6. Delivery Issues

  • Delayed or Lost Orders: If your order is delayed or lost, please contact us at info@michaelselectronics.com.au. We will work with the carrier to resolve the issue as quickly as possible.
  • Incorrect Addresses: Ensure that all delivery details are correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

7. Shipping Restrictions

Certain items may have restrictions due to size, weight, or destination. If your order is affected, we will notify you promptly.

8. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 3 business days of delivery at info@michaelselectronics.com.au with your order number and details of the issue. We will arrange for a replacement or refund as necessary.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy page.

10. Contact Us

If you have any questions or concerns about your order or our shipping terms, please contact us at:

Michaels Electronics
info@michaelselectronics.com.au
074629990

Thank you for shopping with us. We appreciate your business and strive to provide the best possible service.